Six Sigma is a complex method of management and, like Lean it is known more as a philosophy that the organization (enterprise) must take. It is focused on continuous improvement (innovation) of the organizationa by understanding customer needs, using the process analysis and methods standardization in the measurement. It is a comprehensive, flexible management system that is based on understanding customer needs and expecations, on disciplined use of information and data to management and decision making.
Innovation in Six Sigma is based on theDMAIC improvement cycle. DMAIC is focused on searching the weak points (bottleneck), their removal and it is one of the key stones of Six Sigma.
Six Sigma objectives and characteristics:
- Profit maximization
- Efficient resources use and productivity increase
- Reduction of support processes
- Minimizing the negative phenomena - defects, discrepancies, losses, claims and costs
By combining Six Sigma and Lean principles Lean Sigma is created.
Six Sigma uses to reach the objectives other methods and standards:
- CED (Cause-and-effect diagram)
- DMAIC - Improvement Cycle
- DOE (Design of Experiments)
- FMEA (Failure Mode and Effect Analysis)
- FTA (Fault Tree Analysis)
- ISO 9001 Quality management systems
- MSA (Measurement Systems Analysis)
- Pareto Principle (Principle 80/20)
- Process Map
- QFD (Quality Function Deployment)
- SOP (Standard Operating Procedure)
- TRIZ / ARIZ
Analytical techniques and diagrams:
- Control chart
- Histogram
- Regression diagram
- Run chart
- Scatter diagram
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