Process Map is a term used for a clear structure of all processes and activities in an organization, unlike the process model, which is the term used for a detailed description of one particular process. Process map usually divides processes in the organization, according to added value into:
- Main processes
- Managing processes
- Support processes
Process map may be universal at the conceptual level, at the level of detail (logical or physical description) it is usually called a reference process map or a reference process model.
The advantage of using process map in analysis, it is in faster time slope. Practical use of process maps can be in:
- Process Management
- Process analysis
- Process Reengineering
- Process Redesign
- Process Optimization
- Process Audit
-
Performance Management
- KPI (Key Performance Indicators) Identification
- Organizational Management
- Description of competency in the organization
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