Curriculum Vitae - Raied Katy
Current employment: Banawi Industrial Group
Summary
Job
Director, Key Accounts & Sales Development
Banawi Industrial Group
December
2013
-
Present
KSA Sales Manager
Saudia Cargo Co.
February
2012
-
November
2013
Cargo Customer Care Center Manager
Saudi Airlines Cargo Co.
September
2009
-
January
2012
Manager, Client Care & Quality Assurance in Private Banking
National Commercial Bank
April
2007
-
September
2009
Manager, Sales Force Automation
National Commercial Bank
July
2006
-
March
2007
Manager, Branch Network Sales Performance Management
National Commercial Bank
September
2004
-
June
2006
Shareholders Relation Office Manager
National Commercial Bank
May
2003
-
August
2004
NCB Website Manager
National commercial Bank
January
2001
-
April
2003
Skills and specializations
Supply Chain Management
Business Analysis
Result Oriented
English
Retail
Customer Satisfaction
Call Center
People Management
innovative ideas
pay attention to details
utilize the personal knowledge
I don’t take ‘No’ for an answer
Sales Incentive Planning
team player
Target setting
Sales Force Development
Result focused
Customer Relationship management (CRM)
Customer Relations
Strategy Development
Work with a vision
Business Development
Answer
Project Planning
Banking
Business Strategy
Process Improvement
Performance Management
Team Management
Team Building
Negotiation
Team Leadership
Airlines
Customer Service
Education
Meirc Training & Consulting
Certified Sales Manager
, Sales Management
2012
-
2012
Miller Heiman Inc
, Strategic Selling & Conceptual Selling Customer Focused Interactions
2012
-
2012
Institute of Leadership and Management
Certification
, Customer Service Manager
2010
-
2010
The George Washington University
Master of Science
, Information System Information Management
1996
-
1998
Jamiat Al-Malik Abdulaziz
Bachelor
, Law
1990
-
1994
Al Thagher Alnmothageah Schools
High School
1979
-
1990
