Organizational Capital (Structural Capital)

Organizational capital (structural capital) is part of the intellectual capital of the organization. Organizational capital includes information and formalized knowledge stored in computer databases (i.e. explicit knowledge), as well as existing know-how captured in the form of organizational and procedural arrangements, problem solving skills, etc. Shortly, it includes the accumulated experience of the organization that is somehow preserved and used for normal operation and development of the organization. Sometimes the concept of structural capital is used.