Loyalty
What is
Loyalty
Loyalty means willingness of individuals or groups of individuals to respect the commitments, pledges and agreements against the party, bosses, to the organization, institution or beliefs.
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Related terms and methods:
- CAC (Customer Acquisition Cost)
- CRC (Customer Retention Costs)
- Customer Loyalty
- Customer Retention
- Customer Segmentation in Loyalty Marketing
- Employee Loyalty
Related management field:
Last update: 27.03.2016
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