Learning organization is a concept that was first formulated by Chrys Argyris and Donald Schon. It is a theory of how the organization should work to achieve a balance between individual initiative and creativity on the one hand, and the rules and regulations on the other. In addition, the organization tries to align individual and team performance.
According to Argyris and Schon there are two basic models of organization:
- Model 1 - the organization learns slowly and with difficulty, change is difficult - the basis is learning with a simple feedback
- Model 2 - the organization learns quickly and easily, change is not a problem - the basis is a learning with double feedback