“Middle management has not disappeared, as was predicted, Indeed not even the traditional middle manager has disappeared. But yesterday’s middle management is being transformed into tomorrow’s knowledge organization.”
Knowledge management is a management field focused on knowledge. To knowledge management there are several approaches. As typical, can be considered the following four approaches:
- It is a separate managerial discipline
- Knowledge management is closest to human resources management (emphasis on tacit knowledge)
- Knowledge management is closest to the information management (emphasis on explicit knowledge)
- It is an field on the edge of human resource management and information management and ICT (synthesis of tacit and explicit knowledge)
Knowledge is tied to a specific person, who gained it through his/her own experience. Knowledge management is from a practical point of view a storage (using ICT) and the transfer of knowledge and skills among workers. The ability to transfer knowledge is a key competitive advantage because the economy is today known as the knowledge economy.
Similar approaches are also evident in terms of quality, which puts emphasis on innovation and continuous improvement of working and other procedures (e.g. TQM or Six Sigma methods), which is nothing but knowledge exploitation and management about certain area.
Promoter of the second approach is, for example, Karl Erik Sveiby. He defines knowledge management as a field of synthesizing adequate elements on boundary of human resources management and IT management - see picture.
Knowledge management methods:
Analytical techniques used in knowledge management:
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