Joseph Moses Juran
“Quality planning consists of developing the products and processes required to meet customer’s needs.”
Joseph M. Juran
Joseph Moses Juran was born on the 24th December 1904 in Brăila in Romania and died on the 28th February 2008 in Rye, USA. During his childhood the family moved to the U.S. He received a bachelor’s degree at The University of Minnesota in electrical engineering. He worked at Western Electric. Here he met with the then news - technique of statistical sampling and control chart.
Since then, he dedicated quality control and quickly progressed up the corporate hierarchy. In 1935, he studied law at Loyola University Chicago School of Law, but never practiced law.
Before the end of the Second World War, he became an independent consultant and at the same time taught Industrial Engineering at New York University with a focus on quality management.
In 1951 he wrote the book “Quality Control Handbook”, which caught the attention of the Japanese Union of scientists and engineers. The organization invited him to Japan. He went there in 1954, and independently of W. E. Deming he led a number of courses in quality management. He trained especially senior and middle managers and university students. He visited Japan gradually ten times.