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What is Jack Welch Matrix
Jack Welch Matrix is a technique of human resources management originally designed for the managers assessment at GE (General Electric). It can however be used to evaluate all employees of the organization.

Jack Welch Matrix is a technique of human resources management originally designed for the managers assessment at GE (General Electric). It can however be used to evaluate all employees of the organization. The evaluation is done in two dimensions:

  • Results - worker’s results are evaluated. Different methods of evaluation of the results achieved can be used - the results are either satisfactory or unsatisfactory
  • Behavior - worker’s behavior and conduct is evaluated. In case of a manager, we can talk about the evaluation of management style (Jack Welch talks about the compliance of manager’s behavior with the values of the organization) - the results are again satisfactory or unsatisfactory

Combining the two dimensions gives the following matrix:

+ +

satisfactory results

satisfactory behavior

+ -

satisfactory results

unsatisfactory behavior

- +

unsatisfactory results

satisfactory behavior

- -

unsatisfactory results

unsatisfactory behavior

For individual results there are following conclusions:

  • ++ Worker successfully passed the evaluation and meets corporate standards
  • +- Worker did not successfully pass the evaluation. If it is slightly unsatisfactory behavior, he has the chance to rectify, if grossly unsatisfactory behavior, he is dismissed
  • -+ Worker did not successfully pass the evaluation, if slightly disappointing results, he has the chance to remedy, in case of unsatisfactory results, it is considered a transfer to another position and if grossly unsatisfactory results repeat, the worker is dismissed
  • Worker totally failed the evaluation and is dismissed

Related terms and methods:

Related personalities:

Related management field:

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Last update: 24.07.2015

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