ITIL Foundation is a basic entry qualification of ITIL standard. After passing you can expect to gain a general knowledge and understanding of IT service management processes, the concept of IT governance, the terminology of ITIL and IT service lifecycle including links between the different stages in the IT services life cycle.
ITIL Foundation is among the most valued certificates in the labor market.
ITIL Foundation in practice: To obtain a certificate, must undergo training and ITIL Foundation exam. Training and testing can be done only by an Accredited Training Organisation (ATO Accredited Training Organization) or licensed testing institutions (Examination Institutes). see links bellow
The exam lasts 60 minutes, contains 40 questions and the successful participant must obtain at least 26 points (65%).
You may continue further to ITIL Intermediate Level according to ITIL qualification scheme.
ITIL® is a Registered Trade Mark of AXELOS Limited.
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