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ISO/TS 10004:2010 Quality management - Customer satisfaction - Guidelines for monitoring and measuring

What is ISO/TS 10004:2010 Quality management - Customer satisfaction - Guidelines for monitoring and measuring
ISO/TS 10004 is a guide to identifying and implementing processeses for monitoring and measuring customer satisfaction.
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CRM - Customer Relationship Management
CRM (Customer Relationship Management)
ISO 9001 Quality management systems
Customer


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CRM - Customer Relationship Management
CRM (Customer Relationship Management)
ISO 9001 Quality management systems
Customer
CRM software
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Last update: 08.10.2016

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