Incident Management
What are
Incident Management
Incident management is an area of processes and activities that deal with identifying, collecting, analyzing, solving and preventing incidents - some negative events that can cause or cause harm.
Related terms and methods:
- CCA (Cause-Consequence Analysis)
- Escalation process
- HACCP (Hazard Analysis and Critical Control Points)
- HAZOP (Hazard and Operability Study)
- Incident
- Incident response team (IRT)
- Request management
- Security Incident
- Support levels
Related management field:
Last update: 12.04.2018
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