Facility management includes management methods and techniques of building management, infrastructure management of an organization and methods of overall harmonization of the work environment of the organization. It includes management and development of the work environment. It is closely linked tohuman resources management, organizational management and service management. Often, the concept of Facility Management is incorrectly associated only with the outsourcing of these services, but for facility management itself, it does not matter whether these processes are provided with some form of outsourcing or whether the organization provides related processes or services by itself. Since that every business, every organization has some infrastructure, property, or work environment, facility management, in some form, relates to each business.
Facility management is a term that is usually not translated to any other language. There are many different definitions of this management field. The important one is a definition of IFMA (International Facility Management Association):
“A profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process, and technology.”
Facility management includes several different groups (categories) of processes such as:
- Building managment
- Cable management
- Area management
- Cleaning management
Information technology in Facility management is focused particularly on a description of infrastructure and resources, that are used within the facility management.
- BIM (Building Information Modeling)
- CAFM (Computer Aided Facility Management)
- CIFM (Computer Integrated Facility Management)
- CMMS (Computerized Maintenance Management System)
- FMS (Facility Management Systems)