Customer Care
What are
Customer Care
Customer Care is a sum of all activities and processes putting in place to maximize customer satisfaction.
Related terms and methods:
- Behavioral Marketing
- Brand
- Branding
- Competition
- CRM (Customer Relationship Management)
- Cross-selling
- Customer Loyalty
- Customer Retention
- Customer Segmentation in Loyalty Marketing
- Customer value management (CVM)
- Satisfaction Survey
- TLM (Total Loyalty Marketing)
- Word of Mouth Marketing (WOMM)
- 5K (Total Loyalty Marketing)
Related profession:
Related management field:
Last update: 16.05.2014
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