CMM (Capability Maturity Model)

CMM (Capability Maturity Model) is a six-degree evaluation of process maturity in the organization. It was originally developed for software development maturity of Carnegie Mellon University.

There are six (or just five) basic levels as follows:

• 0 - lack of management: Processes and their management is completely chaotic
• 1 - Initial: Processes are implemented ad hoc
• 2 - Repeated: Certain discipline necessary to perform basic repetitive processes is complied
• 3 - Defined: The processes of the organization are documented
• 4 - Managed: The processes are managed and carried out to measure their performance through KPI
• 5 - Optimized: Processes are continually improved, there is an innovation cycle for processes and management

What is the process maturity model in practice?

It is used whenever it is necessary to evaluate the process management level in the company. It helps to set up the mirror how are the processes managed in the company. The model thus complements many other management methods and approaches to manage { processes, such as {TQM (Total Quality Management), SixSigma, EFQM, ISO 9001 and the like.