Business Correspondence

Business Correspondence (Business Letter) is an umbrella term for all written communication used in business relationships with business partners or for internal communication in the organization. The business correspondence includes all written correspondence in organizations such as personal documents, simple legal documents, personal letters, business contracts, marketing materials and official letters, both in electronic and paper form.

Business correspondence include:

• Curriculum Vitae (CV) or Resume
• Motivation Letter
• Notice, Termination of employment
• Letter of Application
• Cover Letter
• Letter of Recommendations
• Advertising and marketing printed materials (brochures, leaflets)
• Newsletter
• Demand - demand response - Business offer (Proposal, Bid)
• Claim - a response to the claim
• Business Contract
• Confirmation of reservation
• Reminder - Reminder response
• Letter of Claim/Complaints - response to complaint
• Urgency - response to urgencies
• E-mail communication
• Direct Marketing (Direct Mail)
• Invitation card

Business correspondence in practice:

Business correspondence may be formal (usually the one in paper form) and informal (especially business e-mails). In most cases, there is a compliance with the proposed rules, stylistics, formality and structure (address, salutation, subject, thank you). In informal business e-mail communication it is permitted the use of abbreviations, acronyms and abbreviated addressing and conclusion of the e-mail.