A book on strategic management for the general reader. It shows how managerial life can be changed by going back to the simple, first principles of a job. This management system aims to enable the reader to win more, fail less, achieve more within the same hours, and above all - enjoy doing it.
Nothing ever published in the facility management field comes close to the unconditional acceptance of "The Facility Management Handbook".
The Trusted Advisor explores the paradigm of that very special business relationship, using the professional services paradigm as a basis.
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold”–they suspect sellers have only their own interests at heart.
Revered management thinker Peter F. Drucker is our trusted guide in this thoughtful, day-by-day companion that offers his penetrating and practical wisdom.