A book on strategic management for the general reader. It shows how managerial life can be changed by going back to the simple, first principles of a job. This management system aims to enable the reader to win more, fail less, achieve more within the same hours, and above all - enjoy doing it.
“Sales” and “Trust” rarely inhabit the same sentence. Customers fear being “sold”–they suspect sellers have only their own interests at heart.
The ICC Guide to Incoterms® 2010 is the official handbook accompanying the latest edition of these global trade standards. The ICC Guide to Incoterms® 2010 analyzes in detail each of the 11 Incoterms® rules. Diagrams and illustrations facilitate their understanding.
Principles of Marketing presents fundamental marketing information in a comprehensive format, organized around an innovative customer-value framework.
The book that defined the field of management: now completely revised and updated for the first time in the three decades since its initial publication.
Human Resource Management, 7th edition, is thoroughly updated from the sixth edition. Key themes of the text continue to be an emphasis on Human Resource Management practice in the Asia-Pacific region and the importance of strategy and managing diversity in the workplace.
The Trusted Advisor Fieldbook is a practical guide to being a trusted advisor for leaders in any industry. Put this fieldbook to work and you’ll be someone who earns trust quickly, consistently, and sustainably—in business and in life.
“In Search of Excellence – lessons from America’s Best-run Companies” is a ground breaking book that influenced a generation of management thinking and has championed the way organisations are run around the world today.
A road map to better decision-making and a better life! Develop the common sense insights and critical thinking strategies to unlock your personal power and performance at work and in life.