Books

Principles of Marketing presents fundamental marketing information in a comprehensive format, organized around an innovative customer-value framework.

This practical wallchart explains all 11 Incoterms® rules at a glance, ideal for classrooms, offices or as a gift for business partners.Incoterms® 2010 Wall Chart, ICC’s popular support tool, is a full colour, poster-sized flow chart outlining the responsibilities of buyer and seller under each of the 11 Incoterms® rules.

The ICC Guide to Incoterms® 2010 is the official handbook accompanying the latest edition of these global trade standards. The ICC Guide to Incoterms® 2010 analyzes in detail each of the 11 Incoterms® rules. Diagrams and illustrations facilitate their understanding.

Human Resource Management, 7th edition, is thoroughly updated from the sixth edition. Key themes of the text continue to be an emphasis on Human Resource Management practice in the Asia-Pacific region and the importance of strategy and managing diversity in the workplace.

“In Search of Excellence – lessons from America’s Best-run Companies” is a ground breaking book that influenced a generation of management thinking and has championed the way organisations are run around the world today.

As competitors strive to win the war for talent, effective human resource management is necessary to gain true competitive advantage in the marketplace. Three challenges companies face are sustainability, technology, and globalization. Human Resource Management, Eighth Edition brings these challenges to life by highlighting real-world examples pertaining to these issues and relating it to the concepts within the chapter.

In this sequel to their 1982 bestseller, Megatrends , Naisbitt and Aburdene use solid and startling statistics to identify 10 dominant socio-economic trends for the 1990s.

A road map to better decision-making and a better life! Develop the common sense insights and critical thinking strategies to unlock your personal power and performance at work and in life.

Nothing ever published in the facility management field comes close to the unconditional acceptance of "The Facility Management Handbook".

From bestselling author Walter Isaacson comes the landmark biography of Apple co-founder Steve Jobs.