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Every graduate knows bpo sector jobs are 2 types, i.e. voice process job and non-voice process job. If you're fresher candidate and interested to start out your career during this bpo sector then follow my blog, you get your all answer and what's difference between a voice process and a non-voice process job? You are non-technical background beginner or graduate candidate and you're thinking which non-technical job is sweet for you. And you'll add voice process job because you're thinking this job is same sort of non-voice process job. But non voice process job and voice process job is totally different job. What is non-voice process job? Basically telecalling jobs are classified in to 2 types. That’s voice process job and non-voice process job. Voice process job you'll control and operate mobile calling with customers either inbound telemarketing or outbound telemarketing. Non-voice process job you'll add computer and internet like chatting, email handling and message etc. Non voice job full time employee will add back office. This non-technical process doesn't got to receive or make a mobile call to the customer. This non-voice process job requires the knowledge for typing and therefore the ability to know of query for creating the proper processing. This non-voice process job is one among the foremost important processes in bpo sector for handling customer problem through emails and chat support. What is voice process job? In voice process job you'll operate calls all world. Voice process are simply product based service, generally for e-commerce sites, like amazon, cifiyah, Snap-deal, etc. there are totally different categories of products to manage like technical and fashion are totally different categories, consistent with your position or eligibility will get your categories. There are many call center jobs and voice process job like telecaller job and telecalling job in India because it features a large e-industry. Another same sort of job like voice process job that's call centre job in India where one will handle call to unravel customer problem of a telecom service, you'll definitely get benefits of your performance. What is difference between a voice process and non-voice process job? The main difference is voice process job and non-voice process job you'll manage telephone calls and long conversation with customer or solve the customer query. But non-voice process job you don’t receive any mobile calls and long conversation with customer because you'll involves add laptop and computer or internet like email handling and chatting, message etc. What are the skills required for voice process and non-voice process job? • Good personality skills in written as well as verbal. • Good understanding and computer knowledge for non-voice process job. • You have ability to work in this bpo sector both day sift and night shift. • You will operate the customer query and good personality skills.
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Author: ramchandra dalai | Created at: 21.05.2021


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