360 Degree Feedback (also known as multi-rater feedback, multi source feedback, or multi source assessment) is a method of evaluating employees based on the fact that the worker is evaluated from all possible perspectives. In practice, this means that the worker is evaluated by his superiors (senior manager), colleagues, subordinates, and possibly customers, the staff of a partner organizations, etc.
It is a highly efficient technique of staff evaluation and obtaining feedback. It has certain strengths and weaknesses. Its strength is that the information about the behavior of the worker is obtained from all relevant stakeholders. Its risk lies in the possible violation of the interactions, in the case of poorly administered feedback or negative feedback it can lead to the mismanagement of its addressee. An additional problem is sometimes the exaggerated subjectivity of an evaluation.
Use of 360 Degree Feedback in practice: Generally, the ability to give feedback is closely related to social and emotional intelligence, and can be developed by learning and training, preferably under the supervision of a specialist (psychologist or personnel).