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What is 20 Keys
20 Keys is a holistic approach to building a sustainable corporate culture of continuous improvement.

20 Keys is a holistic approach to building a sustainable corporate culture of continuous improvement. It is a methodology that focuses on a total of 20 areas where the company should build culture of improvement. According to 20 Keys, the main goals of improvement are to be:

  • Better - improving quality by preventing defects
  • Faster - decrease the time of processing by means of lean methodology
  • Cheaper - cost optimization by improving productivity (efficiency) and decreasing waste

The methodology is very sophisticated and all 20 areas synergistically support the overall corporate culture of improvement and strengthen the processes of production, delivery of products to customers or the provision of services (according to the sector in which the company operates). It affects the behavior of people at all levels.

What 20 areas does the methodology contain?

  • Cleaning and Organizing to make work easy
  • Rationalizing the System / Goal Alignment
  • Small Group Activities
  • Reducing Work-in-Process
  • Quick Changeover Technology
  • Kaizen of Operations - process value analysis and improvement
  • Zero Monitor Manufacturing
  • Coupled Manufacturing
  • Maintaining Machines and Equipment
  • Time Control and Commitment
  • Quality Assurance
  • Developing Suppliers
  • Eliminating Wasteful Human Activities
  • Empowering Employees to make Improvements
  • Skill Versatility and Cross Training
  • Production Scheduling
  • Efficiency Control
  • Using Information Systems
  • Conserving Energy and Materials
  • Use of Leading Technology / Site Technology

20 Keys - basic principle, how it works

Related terms and methods:

Related management field:

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Last update: 24.06.2018

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